Alex NG
Experienced IT Leader | AWS Certified Solutions Architect - Professional | Cloud Infrastructure, DevOps & Automation Expertise
CONTACT
SKILLS
AWS
Azure
GCP
Alibaba Cloud
Data Centers Management
IT Infrastructure Management
DevOps
CI/CD
Containerization
Kubernetes
Terraform
Infrastructure Automation
Cyber Security
Cloud Migration
Cloud Strategy
IT Strategy
IT Project Management
Budget Management
PROGRAMMING
Terraform (HCL)
100%
Python
95%
Bash
85%
PowerShell
70%
Java
80%
Golang
70%
JavaScript
80%
PHP
70%
SQL
80%
LANGUAGES
English
100%
Chinese
100%
SUMMARY
Experienced IT leader with deep expertise in IT infrastructure, DevOps, and digital workplace transformation. Adept at architecting and managing enterprise-grade IT environments across on-premise data centers and public cloud platforms, including AWS, Azure, Alibaba Cloud, and GCP. Proven track record in implementing digital workplace solutions, such as asset management systems and virtual desktop infrastructure, to enhance operational efficiency. Strong advocate of DevOps best practices, leveraging Infrastructure as Code (Terraform, Ansible), Kubernetes-based containerization, and CI/CD pipeline design to drive automation and scalability. Experienced in leading and mentoring cross-functional teams, including Network Operations Center (NOC), Systems Operations Center (SOC), MIS, and DevOps teams across regional offices, delivering high-impact solutions while optimizing costs and performance.
EXPERIENCE
APAC Infrastructure Manager
Moët Hennessy
May 2023 - Present
Singapore
- Cloud & On-Premise Infrastructure Management: Led the strategic design, implementation, and maintenance of robust cloud and on-premise infrastructure across APAC (including China) to ensure optimal performance and scalability.
- Multi-Cloud Expertise: Extensive experience managing multi-cloud environments, leveraging Azure, GCP, and Alibaba Cloud to meet diverse business needs and maximize operational efficiency.
- Cloud Centre of Excellence (CCoE): Served as a core team member of the CCoE, providing expertise as an Alibaba Cloud (China) Architect and contributing to the development and implementation of cloud strategies in Alibaba Cloud (China).
- DevSecOps Management: Managed the China DevSecOps operations
- Governance & Compliance: Ensured strict adherence to LVMH Group and MH global policies for all infrastructure resources throughout their lifecycle, from implementation to ongoing maintenance.
- Security Compliance & Remediation: Successfully ensured security compliance for APAC infrastructure assets and led remediation efforts to address any identified vulnerabilities.
Cloud Infrastructure Manager
UP Devlabs
May 2021 - May 2023
Singapore
- Global Team Management: Managed DevOps, Cloud Engineering, and MIS teams across Singapore and Malaysia, fostering collaboration and ensuring 24/7 support for critical infrastructure operations.
- Cloud Infrastructure Expertise: Directed diverse cloud environments, including AWS, Azure, GCP, Alibaba Cloud, and Huawei Cloud, designing scalable and cost-effective solutions aligned with business requirements.
- Infrastructure as Code (IaC) & Automation: Implemented IaC using Terraform for consistent infrastructure provisioning and Ansible for configuration management, enhancing deployment efficiency and reliability.
- DevOps Leadership: Led the DevOps team to establish robust CI/CD pipelines, automating processes for seamless software delivery and operational efficiency.
- Application Modernization & Migration: Spearheaded containerization initiatives, migrating legacy applications to Kubernetes. Redesigned PHP Laravel infrastructure using Kubernetes, Helm charts, and Docker for high scalability and performance.
- Cloud Cost Optimization: Devised cost-saving strategies in Kubernetes environments by leveraging spot and reserved instances, reducing operational expenses without compromising performance.
- Monitoring & Performance Optimization: Implemented monitoring and application performance management (APM) tools, including New Relic, to optimize high-concurrency PHP applications. Designed disaster recovery (DR) strategies for cloud storage to ensure data resiliency and continuity.
- Corporate IT Management: Directed the MIS team to establish and maintain IT infrastructure for global office networks, ensuring secure and reliable operations.
- Development & Custom Tooling: Led the development of Custom CLI tools using Golang and Python to automate routine cloud engineering tasks, enhancing team productivity. Led the creation of Telegram-integrated alerts with Python Flask and Selenium for site speed testing and reporting.
Information Technology Infrastructure Manager
Asia Fusion Technology Group
Dec 2018 - Apr 2021
Singapore
- Global IT Operations Leadership: Managed Network Operation Center (NOC), System Operation Center (SOC), DevOps, and MIS teams distributed across the Philippines, Taiwan, Malaysia, and Singapore, ensuring 24/7 availability and seamless collaboration.
- Infrastructure Management: Directed complex global infrastructure environments across multiple data centers (Taiwan & Philippines) and leading cloud platforms, including AWS, Azure, GCP, and Alibaba Cloud, ensuring high availability, disaster recovery readiness, and optimal performance.
- Cloud and Network Optimization: Implemented CDN and DDoS mitigation strategies to enhance website performance, reliability, and protection against cyber threats. Successfully established hybrid cloud environments using AWS Direct Connect and achieved China route optimization for improved regional performance.
- DevOps Leadership and Automation: Led geographically dispersed DevOps teams (Taiwan, Singapore), driving the adoption of CI/CD pipelines (Jenkins, GitOps), ELK, Prometheus, containerization, and Kubernetes. Developed Python/Golang automation scripts and Python Flask APIs for AWS deployment, optimizing delivery processes.
- IT Operations Management: Oversaw global IT operations, including NOC/SOC teams, across diverse technologies such as PulseSecure, F5 Load Balancers, Juniper SRX, Fortigate, Cisco Switches, Brocade, VMware, and PureStorage SANs.
- Corporate IT and MIS Oversight: Managed the MIS team and corporate office infrastructure, implementing AWS Workspaces VDI solutions for secure and efficient remote access.
- Resource Planning and Budget Management: Directed infrastructure budgets (CAPEX & OPEX), optimizing resource allocation for cost-efficiency and future scalability.
- Innovative Technical Solutions: Led the design and deployed a Chrome-based VPN extension (NimbusVPN) to streamline secure remote access, mitigating manual provisioning of PPTP/L2TP VPN
Information Technology Infrastructure Manager
Nogle Limited
May 2019 - Jun 2020
Taipei, Taiwan
- Managing AFT infrastructure under Nogle
Information Technology Infrastructure Manager
Asia Fusion Technology Limited
Dec 2018 - Jun 2020
Taipei, Taiwan
- Hired by Singapore HQ and based in Taipei City, Taiwan as primary data center is located there
Head of Network Operations Center (NOC)
Orion Consultancy
Oct 2016 - Dec 2018
Singapore
- Leadership of 24/7 Cloud Operations: Established and managed a high-performing 24/7 Cloud Operations team in Singapore, ensuring uninterrupted service availability, efficient incident response, and adherence to SLAs.
- Global Cloud Infrastructure Management: Directed global cloud operations across AWS (primary), GCP, Azure, Alibaba Cloud, and Tencent Cloud, focusing on scalability, security, and cost optimization.
- Corporate IT Network Management: Designed, implemented, and maintained IT network infrastructure for corporate offices, ensuring robust connectivity and seamless operations.
- Cloud Performance Optimization: Implemented CDN solutions and DDoS mitigation strategies, enhancing website speed, reliability, and protection against cyber threats.
- China-Specific Cloud Optimization: Developed and executed optimized routing strategies for China, ensuring reliable and fast access to cloud services for users in the region.
- DevOps and Automation Integration: Spearheaded the adoption of DevOps tools and automated routine tasks using Python scripting, significantly improving operational efficiency and reducing manual effort.
Head of Network Operations
Hostxify
Sep 2013 - Oct 2016
Singapore
- Led the planning, implementation, and maintenance of robust network and server infrastructure, ensuring optimal performance, scalability, and security.
- Implemented virtualization, high availability (HA), and disaster recovery (DR) solutions to maximize resource utilization, minimize downtime, and ensure business continuity planning.
- Expertise in hosting software (cPanel, DirectAdmin, LiteSpeed), hardware procurement, capacity planning, and server rack management.
Head of Information Technology
Infowerz
Jan 2015 - Oct 2016
Singapore
- Led data center infrastructure management: Directed the maintenance, security, and optimization of critical hosting infrastructure, ensuring high availability, performance, and data integrity.
- Technical expertise in Laravel (PHP) development: Architected and implemented robust software solutions using Laravel, demonstrating proficiency in PHP and web development best practices.
- Designed scalable software and infrastructure architecture: Led the design of high-performance software and infrastructure architectures for development projects, driving innovation and technological advancement within the organization.
- Establish procurement channels through IT distributors and resellers for the company.
Software Engineer
Infowerz
Apr 2012 - Dec 2014
Singapore
- Specialized in PHP development for WordPress, Laravel, and Magento
- Experienced in creating visually appealing and functional websites for corporate clients, including seamless WordPress migration tasks.
- Proficient in PHP, HTML, CSS, JavaScript, and MySQL, with a strong understanding of web development best practices and optimization techniques.
EDUCATION
Masters of Business Administration (MBA)
Singapore Management University (SMU)
Jan 2024 - Present
- Expected Graduation: Jun 2025
Bachelor of Computer Science (Digital System Security)
University of Wollongong (UOW)
Oct 2020 - Jun 2023
- Final Year Project: Shopify Webhooks Event Streaming with Kafka
Bachelor of Science (Banking and Finance)
University of London (UOL)
Feb 2011 - Jun 2013
- Vice President of SIM Investment & Networking Club (Work Year 2013/2014)
- Marketing & Information Technology Director of SIM Investment & Networking Club (Work Year 2012/2013)
- Member of SIM-UOL Student Representative Council (2012)
Diploma in Management Studies (DMS)
Singapore University of Social Sciences (SUSS)
Jan 2010 - Mar 2011
- Information Technology Director of SIM Investment & Networking Club (Work Year 2011/2012)