Alex NG
Transformative IT Leader | AWS Certified Solutions Architect - Professional | Cloud Infrastructure, DevOps & Automation Expertise
CONTACT
Singapore
SKILLS
AWS
GCP
Azure
Alibaba Cloud
Tencent Cloud
Huawei Cloud
Python Flask
Java Spring Boot
GitOps
Jenkins
Docker
Kubernetes
Terraform
Ansible
Elastic Stack
Prometheus Stack
New Relic APM
MySQL
PostgreSQL
MongoDB
Cyber Security
Cloud Migration
Cloud Architecture
Cloud Strategy
Business Continuity
PROGRAMMING
Bash
85%
Python
95%
Java
85%
HTML/CSS
95%
Javascript
80%
Golang
80%
ReactJS
60%
VueJS
75%
PHP
70%
C++
50%
LANGUAGE
English
100%
Mandarin
100%
EXPERIENCE
APAC Infrastructure Manager @ Moët Hennessy
May 2023 - Present
Singapore
- Cloud Migration: Led successful cloud migration projects, transitioning on-premise servers to cloud environments to improve agility, scalability, and cost-efficiency.
- Cloud & On-Premise Infrastructure Management: Led the strategic design, implementation, and maintenance of robust cloud and on-premise infrastructure across APAC (including China) to ensure optimal performance and scalability.
- Multi-Cloud Expertise: Extensive experience managing multi-cloud environments, leveraging Azure, GCP, and Alibaba Cloud to meet diverse business needs and maximize operational efficiency.
- Cloud Centre of Excellence (CCoE): Served as a core team member of the CCoE, providing expertise as an Alibaba Cloud (China) Architect and contributing to the development and implementation of cloud strategies in Alibaba Cloud (China).
- Application Infrastructure Optimization: Collaborate with APAC IS&T Application Managers to implement new projects, streamline existing application infrastructure, and enhance overall performance.
- DevSecOps Leadership: Managed the APAC DevSecOps team, driving daily infrastructure projects, optimizing workflows, and fostering a culture of collaboration and continuous improvement.
- Governance & Compliance: Ensured strict adherence to LVMH Group and MH global policies for all APAC infrastructure assets throughout their lifecycle, from implementation to ongoing maintenance.
- Security Compliance & Remediation: Successfully ensured security compliance for APAC infrastructure assets and led remediation efforts to address any identified vulnerabilities.
Manager, Cloud Infrastructure @ UP Devlabs Pte Ltd
May 2021 - May 2023
Singapore
- Cloud Infrastructure Expertise: Managed and optimized diverse cloud environments (AWS/Azure/GCP/Alibaba Cloud/Huawei Cloud), architecting scalable and cost-effective solutions aligned with business needs.
- Corporate Offices IT Management: Led MIS Team to setup and maintain global office network.
- Leading Infrastructure Operations: Led Cloud Engineering Team (L1 Support) to support 24/7 infrastructure operations.
- DevOps Leadership: Led DevOps Team, implementing robust automation processes using DevOps processes.
- Infrastructure as Code (IaC) & Configuration Management: Designed and implemented IaC using Terraform for consistent and repeatable infrastructure provisioning and management. Utilized tools like Ansible for configuration management, ensuring efficient and reliable system deployments.
- Cloud Cost Optimization & Resource Management: Implemented effective cost-saving strategies in Kubernetes using spot instances and reserved instances.
- Application Modernization & Migration: Led containerization initiatives and migrated legacy applications to Kubernetes, leveraging Helm charts and Docker for streamlined deployment and management. Redesigned PHP Laravel infrastructure for high scalability in Kubernetes.
- Monitoring, Performance Optimization & Reliability: Implemented comprehensive monitoring and APM (New Relic) for performance optimization of high-concurrency PHP applications. Designed and implemented DR strategies for cloud storage, ensuring data resiliency and business continuity.
- Development & Tooling: Designed and implemented self-developed CLI tools (CloudFlare CLI, NameCheap CLI, Consul KV CLI) using Golang and Python to streamline daily operations, enhancing team productivity and efficiency. Developed a Java Spring Boot application for automated infrastructure provisioning via REST API. Implemented automated alert notifications via Telegram with Python Flask and Selenium for site speed testing reporting.
Information Technology Infrastructure Manager @ Asia Fusion Technology Pte Ltd (Group HQ)
Jun 2020 - Apr 2021
Singapore
- Relocated back to Singapore HQ due to Covid
- Global Infrastructure Management: Led the management of complex infrastructure environments spanning multiple data centers (Taiwan & Philippines) and cloud platforms (AWS, Azure, GCP & Alibaba Cloud), ensuring high availability, performance, and disaster recovery capabilities.
- Cloud and Network Optimization: Implemented CDN and DDoS mitigation strategies to enhance website speed, reliability, and protection against cyber threats.
- Successfully established hybrid cloud environments using AWS Direct Connect for seamless integration between on-premises and cloud resources. Implemented China route optimization for improved performance in the region.
- DevOps Leadership & Automation: Managed and mentored distributed DevOps teams (Taiwan & Singapore), implementing tools and processes such as Jenkins, GitOps, ELK, Prometheus Stack, containerization, and Kubernetes to streamline software delivery and automate workflows. Spearheaded the development of Python/Golang automation scripts and Python Flask API for AWS deployments.
- IT Management and Process Improvement: Oversaw IT operations (SOC/NOC) team in Philippines, managing global data centers with diverse technologies (F5 LB, Juniper SRX, Fortigate, Cisco Switches, Brocade, VMware, PureStorage SANs). Managed MIS team and corporate office infrastructure, implementing ITIL processes for improved service delivery. Implemented VDI using AWS Workspaces for secure and efficient remote access.
- Budgeting and Resource Planning: Strategically planned and managed infrastructure budgets (CAPEX & OPEX) for optimal resource allocation and cost-efficiency.
- Innovative Solutions: Developed a Chrome VPN extension (NimbusVPN) to streamline secure remote access, demonstrating a proactive approach to addressing technical challenges.
Information Technology Infrastructure Manager @ Nogle Limited
May 2019 - Jun 2020
Taipei City, Taiwan
Information Technology Infrastructure Manager @ Asia Fusion Technology Limited (Taiwan Subsidiary)
Dec 2018 - Jun 2020
Taipei City, Taiwan
- Hired by Singapore HQ and based in Taipei City, Taiwan as primary data center is located there
Head of Network Operations Center (NOC) @ Orion Consultancy Pte Ltd
Oct 2016 - Dec 2018
Singapore
- Setup-ed and maintained Corporate Office IT Network.
- Built and led high-performing 24/7 Cloud Operations team: Successfully established and managed a team for continuous cloud operations, ensuring optimal service availability and incident response.
- Implemented and managed global cloud infrastructure: Expertise in AWS (primary), GCP, Azure, Alibaba Cloud, and Tencent Cloud, ensuring scalability, security, and cost-efficiency.
- Optimized cloud performance and security: Implemented and managed CDN and DDoS mitigation strategies, improving website speed, reliability, and protection against cyber threats.
- Streamlined operations with DevOps and automation: Implemented and managed DevOps tools and processes, utilizing Python scripts for automating mundane tasks and improving operational efficiency.
- Enhanced China-specific cloud performance: Implemented and managed optimized routing strategies for China, ensuring fast and reliable access to cloud services for users in the region.
Head of Network Operations @ Hostxify Pte Ltd
Sep 2013 - Oct 2016
Singapore
- Led the planning, implementation, and maintenance of robust network and server infrastructure, ensuring optimal performance, scalability, and security.
- Implemented virtualization, high availability (HA), and disaster recovery (DR) solutions to maximize resource utilization, minimize downtime, and ensure business continuity planning.
- Expertise in hosting software (cPanel, DirectAdmin, LiteSpeed), hardware procurement, capacity planning, and server rack management.
Head of Information Technology @ Infowerz Pte Ltd
Jan 2015 - Oct 2016
Singapore
- Successfully managed complex projects from conception to completion, ensuring on-time delivery, budget adherence, and alignment with business goals.
- Led data center infrastructure management: Directed the maintenance, security, and optimization of critical hosting infrastructure, ensuring high availability, performance, and data integrity.
- Technical expertise in Laravel (PHP) development: Architected and implemented robust software solutions using Laravel, demonstrating proficiency in PHP and web development best practices.
- Designed scalable software and infrastructure architecture: Led the design of high-performance software and infrastructure architectures for development projects, driving innovation and technological advancement within the organization.
- Establish procurement channels through IT distributors and resellers for the company
Software Engineer @ Infowerz Pte Ltd
Apr 2012 - Dec 2014
Singapore
- Specialized in PHP development for WordPress, Laravel, and Magento
- Experienced in creating visually appealing and functional websites for corporate clients, including seamless WordPress migration tasks.
- Proficient in PHP, HTML, CSS, JavaScript, and MySQL, with a strong understanding of web development best practices and optimization techniques.
EDUCATION
Masters of Business Administration (MBA) @ Singapore Management University
10/2020 - Present
Remarks:
Bachelor of Computer Science (Digital System Security) @ University of Wollongong
10/2020 - 06/2023
Remarks:
Bachelor of Science (Banking and Finance) @ University of London
02/2011 - 06/2013
Remarks:
Diploma in Management Studies (DMS) @ Singapore University of Social Sciences (SUSS)
01/2010 - 03/2011
Remarks: